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  • Surabhi Bylane Edappilly Cochin Kerala

Privacy Policy

Privacy Policy

At Empire Travel Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose personal information when you use our website and services.

Information We Collect

  • Personal information: name, email, phone number, address, passport details, travel preferences
  • Payment information: credit card details, bank account information.
  • Travel information: flight details, accommodation bookings, itinerary.
  • Website usage: IP address, browser type, device type, browsing history

How We Use Your Information

  • To process bookings and provide travel services
  • To communicate with you about your travel plans and preferences
  • To send marketing and promotional offers
  • To improve our website and services
  • To comply with legal and regulatory requirement

How We Share Your Information

  • With travel suppliers: airlines, hotels, transportation providers.
  • With payment processors: credit card companies, banks
  • With third-party service providers: marketing agencies, data analytics companies.
  • With legal and regulatory authorities: law enforcement, immigration authorities.

Data Security

  • We use encryption to protect personal and payment information
  • We implement firewalls and intrusion detection systems to prevent unauthorized access
  • We restrict access to personal information to authorized employees and agents.

Data Retention

  • We retain personal information for as long as necessary to provide travel services and for legal and regulatory purposes.
  • We delete personal information when it is no longer necessary or upon request

Your Rights

  • Access and correct personal information
  • Request deletion of personal information
  • Object to processing of personal information
  • Lodge a complaint with a supervisory authority

Changes to Privacy Policy

  • We reserve the right to update this Privacy Policy at any time without notice.

Contact Us

  • If you have any questions or concerns, please contact us at info@empiretravelsolutions.com or +91 8714174666.

By using our website and services, you consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy.